Find clear answers to the most common questions beginners have about learning crypto, using our platform, and staying safe in the digital world.
Cryptocurrency prices change based on supply, demand, market sentiment, global news, and trading activity.
Inside EnCryptoTrade, we explain these movements in simple terms so beginners can understand why prices rise or fall without confusion.
Yes. Many tools and beginner guides on EnCryptoTrade are completely free to explore.
You can learn the basics, read platform reviews, and follow tutorials without any payment.
Premium features are optional and only needed if you want advanced learning tools.
We never ask for private keys, wallet access, or sensitive personal information.
Our platform teaches safe crypto practices, including:
how to choose secure exchanges
how to avoid scams
how to protect your wallet
how to set up strong security on every platform you use
Your learning data stays private, and you stay in control.
You can update your password anytime by going to:
Dashboard → Account Settings → Security → Change Password
Use a strong and unique password for better protection.
Dashboard → Billing → Manage Subscription
From there, you can upgrade, downgrade, or cancel your plan.
Changes are applied immediately.
We currently support:
Debit & credit cards
PayPal
Crypto payments (selected regions)
Bank transfer (for verified users)
Payment options may vary based on your location.
Your receipt is automatically emailed after every payment.
You can also download past invoices from:
Dashboard → Billing → Purchase History
Refunds are handled according to our refund policy.
If you believe you’re eligible, contact us at:
📩 support@encryptotrade.com
Include your account email and order ID for faster processing.
EnCryptoTrade is an educational platform, not an exchange —
so we do not provide trading APIs.
Instead, we provide guides and tutorials to help you understand how APIs work on major exchanges.
Some programming-based tutorials may not be available yet.
You can request a guide by contacting us or suggesting it through the community feedback section.
If you notice an error, broken link, or issue, please report it to:
📩 support@encryptotrade.com
Our team will fix it as fast as possible.
EnCryptoTrade is built to make cryptocurrency learning simple, secure, and accessible for everyone.
No confusion — just clear guidance every step of the way.
Your learning experience is protected with industry-standard security and privacy.
Grow your knowledge with reliable tutorials designed to help you make smarter crypto decisions.
Access all guides, tools, and resources in one simple, beginner-friendly platform.
Learn about Bitcoin, Ethereum, altcoins, and more — all explained for complete beginners.
Join EnCryptoTrade and start learning crypto the right way — safe, structured, and beginner-focused.
(205) 555-0100
Mon - Fri : 9 am - 11 pm
info@encryptotrade.com